TY - BOOK AU - Groocock,J.M. TI - The chain of quality: market dominance through product superiority SN - 0471828475 : AV - HF5415.157 .G76 1986 PY - 1986/// CY - New York PB - Wiley KW - Quality of products N1 - Includes index; Bibliography: p. 381-382 ER -