TY - BOOK AU - Westra,Matthew TI - Active communication SN - 0534340075 AV - PN4121 .W353 1996 PY - 1996/// CY - Pacific Grove, CA PB - Brooks/Cole Pub. KW - Public speaking KW - Oral communication KW - Listening N1 - Includes bibliographical references (p. 153-154) and index UR - http://www.loc.gov/catdir/enhancements/fy1215/95021248-d.html UR - http://www.loc.gov/catdir/enhancements/fy1215/95021248-t.html UR - http://www.loc.gov/catdir/enhancements/fy1302/95021248-b.html ER -