TY - BOOK AU - Taylor,Shirley TI - Model business letters, emails and other business documents SN - 9780273751939 (limp) AV - HF5726 .T373 1998 PY - 2012/// CY - Harlow, England, New York PB - Pearson KW - Commercial correspondence KW - Business writing KW - Letter writing N1 - Includes index ER -