TY - BOOK AU - Mager,Robert Frank AU - Pipe,Peter TI - Analyzing performance problems, or, You really oughta wanna: how to figure out why people aren't doing what they should be, and what to do about it T2 - The Mager six-pack SN - 1879618176 AV - HF5549.5.P35 M33 1997 PY - 1997/// CY - Atlanta, GA PB - Center for Effective Performance KW - Performance standards KW - Employees KW - Training of N1 - Includes bibliographical references (p. 175) and index ER -