TY - BOOK AU - Johnston,Mark W. AU - Marshall,Greg W. TI - Relationship Selling and Sales Management SN - 007289296X (alk. paper) AV - HF5438.25 .J655 2005 PY - 2005/// CY - Boston PB - McGraw-Hill/Irwin KW - Selling KW - Relationship marketing KW - Customer relations N1 - Includes bibliographical references and index ER -