ISO 9000 and beyond : from compliance to performance improvement / Dr. H. James Harrington & Dwayne D. Mathers.

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Material type: Text

TextPublication details: New York : McGraw-Hill, c1997.Description: xxi, 359 p. : ill. ; 24 cm. + 1 computer laser optical disc (4 3/4 in.)ISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
BOOK	Kisii ODEL Library General Stacks	BK	TS156.6 .H35 1997 (Browse shelf(Opens below))	Available		MKU156725

Includes bibliographical references and index.

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