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	1.	The effortless experience : conquering the new battleground for customer loyalty / Matthew Dixon, Nick Toman, and Rick DeLisi. by Dixon, Matthew, 1972- Toman, Nick DeLisi, Rick Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: Kisii ODEL Library (1)Call number: HF5415.5 .D576 2013. Place hold Add to cart (remove)
	2.	The challenger customer : selling to the hidden influencer who can multiply your results / Brent Adamson, Matthew Dixon, Pat Spenner, and Nick Toman. by Adamson, Brent, 2015 [author.] Dixon, Matthew, 1972- [author.] Spenner, Pat [author.] Toman, Nick [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: USA Penguin Rando House 2005 Availability: Items available for loan: Malindi ODEL Library (1)Call number: HF5438.4 .A325 2015. Place hold Add to cart (remove)

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