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	1.	Customer service training 101 / Renee Evenson. by Evenson, Renee, 1951- Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : American Management Association, c2011 Availability: Items available for loan: Eldoret Campus Library (2)Call number: HF5415.5 .E89 2011, ... Place hold Add to cart (remove)
	2.	Analyzing performance problems, or, 'You really oughta wanna' / by Robert F. Mager and Peter Pipe. by Mager, Robert Frank, 1923- Pipe, Peter Material type: Text; Format: print ; Literary form: Not fiction Publication details: Belmont, Calif. : Pitman Management and Training, c1970 Availability: Items available for loan: Nakuru Campus Library (1)Call number: HF5549.5 .P35M33 1970. Place hold Add to cart (remove)
	3.	Employee training and development / Raymond A. Noe. by Noe, Raymond A Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin ; c2002 Availability: Items available for loan: Machakos ODEL Library (1)Call number: HF5549.5.T7 N59 2002. Thika Main Campus Library (1)Call number: HF5549.5.T7 N59 2002. Place hold Add to cart (remove)
	4.	Participatory workshops : a sourcebook of 21 sets of ideas and activities / Robert Chambers. by Chambers, Robert, 1932- Ebooks Corporation Edition: 1st Indian ed. Material type: Text; Literary form: Not fiction Publication details: New Delhi Earthscan Publications, 2002 Availability: Items available for loan: Thika Main Campus Library (1)Call number: HM751 .C48 2002. Place hold Add to cart (remove)
	6.	Employee development Harrison, Rosemary. by Harrison, Rosemary Material type: Text; Format: print ; Literary form: Not fiction Publication details: Alexandria, Va. : ASTD Press, c2012. Availability: Items available for loan: Thika Main Campus Library (1)Call number: HF5549.5.H377 1997. Place hold Add to cart (remove)
	7.	Mastering the instructional design process : a systematic approach / William J. Rothwell and H.C. Kazanas. by Rothwell, William J, 1951- Kazanas, H. C Edition: 4th ed., Rev. ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco, CA : Pfeiffer, c2008 Availability: Items available for loan: Thika Main Campus Library (1)Call number: HF5549.5.T7 R659 2008. Place hold Add to cart (remove)

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