Customer care excellence : how to create an effective customer focus / Sarah Cook.

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Material type: Text

TextPublication details: London ; Philadelphia : Kogan Page, 2011.Edition: 6th edDescription: viii, 278 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
BOOK	Mombasa Campus Library General Stacks	BK	HF5415.5 .C6635 2011 (Browse shelf(Opens below))	Available		MKU66827
BOOK	Nairobi Campus Library General Stacks	BK	HF5415.5 .C6635 2011 (Browse shelf(Opens below))	Available		MKU45494
BOOK	Nairobi Campus Library General Stacks	BK	HF5415.5 .C6635 2011 (Browse shelf(Opens below))	Checked out	20/03/2026	MKU45498
BOOK	Thika Main Campus Library General Stacks	BK	HF5415.5 .C6635 2011 (Browse shelf(Opens below))	Available		MKU52955

Includes bibliographical references and index.

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