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	1.	Human sigma : managing the employee-customer encounter / John H. Fleming, Jim Asplund. by Fleming, John Howland Asplund, Jim Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Gallup Press, c2007 Online resources: Table of contents Availability: Items available for loan: Embu ODEL Library (1)Call number: HF5415.5 .F58 2007. Thika Main Campus Library (1)Call number: HF5415.5 .F58 2007. Place hold Add to cart (remove)
	2.	Human sigma : managing the employee-customer encounter / John H. Fleming, Jim Asplund. by Fleming, John Howland Asplund, Jim Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Gallup Press, c2007 Online resources: Table of contents Availability: Items available for loan: Eldoret Campus Library (1)Call number: HF5415.5 .F58 2007. Place hold Add to cart (remove)
	3.	Human sigma managing the employee-customer encounter / John H. Fleming, Jim Asplund. by Fleming, John Howland Asplund, Jim Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Gallup Press, c2007 Online resources: Table of contents Availability: Items available for loan: Eldoret Campus Library (1)Call number: HF5415.5 .F58 2007. Place hold Add to cart (remove)
	4.	Human sigma : managing the employee-customer encounter / John H. Fleming, Jim Asplund. by Fleming, John Howland Asplund, Jim Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Gallup Press, c2007 Online resources: Table of contents Availability: Items available for loan: Mombasa Campus Library (1)Call number: HF5415.5 .F58 2007. Place hold Add to cart (remove)

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